Returns & Replacements Policy

What if I receive a damaged or defective product from Oswaalbooks.com?

We take the utmost care to ensure your order reaches you in perfect condition. However, if a product arrives damaged or defective, please notify us immediately at order@oswaalbooks.com. Our support team will guide you through the process of returning the item, and we will arrange a replacement as quickly as possible.

How can I return a product ordered from Oswaalbooks.com?

Your satisfaction is our priority, which is why we offer a No-Questions-Asked Return Policy. If you are not happy with your purchase, you can return it in its original packaging within 2 days of delivery for a refund (excluding shipping charges).

You can either email us or call our team to initiate the return.
When sending back the product, kindly include:

• A short note mentioning your reason for return (optional)
• Your order number
• The item in secure packaging

Please ship the package to the following address via a reliable courier/postal service:

Returns Address:
Oswaal Books and Learning Pvt. Ltd.
1/11, Sahitya Kunj, M.G. Road
Raja Ki Mandi, Agra – 282002
Uttar Pradesh, India

Tel: +91-562-2527781
Mob: +91-9045771839
Fax: +91-562-2854582, 2527784
Email: order@oswaalbooks.com

We will refund the full product cost (excluding shipping charges) once we receive and verify the return. Please note that refunds are applicable only for items purchased directly from Oswaalbooks.com.

When will I receive my refund?

As soon as your returned package is received, we will process your refund to the same payment method used for your order. Refunds are usually completed within 7–10 business days