Cancellation Policy

How do I cancel an order?

To cancel your order immediately, please contact us at the appropriate number based on your requirements:

• For Student/Parent Orders: 9045771839
• For Bulk Orders: 7060535404

Our customer service team will assist you promptly with your cancellation.

Two Ways to Cancel Your Order

1. Cancel Online:

• Log in to your PaswanBooks.com account.
• Visit https://paswanbooks.com/account.
• Locate the item you wish to cancel and click the Cancel button next to it.
• Your order will be cancelled, and a refund will be issued within 5–7 working days.

Note: Orders can be cancelled online within 4 hours of placing the order.

2. Contact Customer Care:

• Provide your Order ID to our customer care team via phone or email.
• Customer care will assist you with cancellation.
• Once your cancellation request is submitted, it will be processed as quickly as possible.

Choose the option that works best for you. For further assistance, do not hesitate to contact our customer care team.

Timeframe for Cancellation

You can cancel your order until it has been processed in our warehouse. Once the order is shipped, cancellation is no longer supported.

• Student/Parent Orders: 9045771839
• Bulk Orders: 7060535404

Modifying the Shipping Address

You can modify your shipping address before your order has been processed or shipped by contacting our customer support team at order@paswanbooks.com.

Refunds

For payments made via Credit Card, Debit Card, or Net Banking, refunds will be processed to the original payment method within 7–10 working days after the cancellation is confirmed.